SHIPPING POLICY

At Riwayat by Nishat, every order is carefully prepared with love and attention to detail. We are committed to delivering your purchase safely and on time, ensuring a smooth shopping experience from the moment you place your order until it reaches your doorstep.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery timelines are:

  • Pan India:  3–7 business days*

*Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders above ₹499.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes across India.

Please note:

  • COD availability depends on your delivery location.
  • We offer Cash on Delivery (COD) at no additional charge on eligible orders and serviceable pin codes.
  • We request customers to keep the exact payment ready at the time of delivery whenever possible.

Order Tracking

Once your order has been shipped, you will receive an email or SMS containing your tracking details so you can monitor your shipment until it reaches you.

Delivery

Please ensure that your shipping address, contact number, and email address are accurate while placing your order.

If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Shipping Delays

While we work with trusted courier partners, occasional delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier operational delays

We appreciate your patience and understanding in such situations.

 

Contact Us

If you have any questions regarding shipping or your order, we're always happy to assist you.

Riwayat by Nishat
Founder: Nishat Fathima
Email: riwayatbynishat@gmail.com 
Phone: 9552660841